Guangzhou Cheng Wen Photoelectric Technology Co., Ltd. is set research and development, production, sales and service as one of the integrated high-tech enterprise, specializing in the production and operation of the LED photoelectric equipment. Major products are: (Touchi, Touchi, semi outdoor) single color, double color, outdoor full-color / unit board, box, display etc..
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q3. What about the lead time?
A:Sample needs 1-7 days, mass production time needs 1-2 weeks for order quantity more than 15pcs.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT, or send by air or sea . It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit(30% of total ) for formal order.
Fourthly We arrange the production.
fifthly , customers send balance before shipingment .
Lastly , we send goods . Q6: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q7. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i